Legal
Terms and Conditions
Last updated: October 9, 2026
These Terms and Conditions (“Terms”) govern your use of glintingeyes.com (the “Site”) and any purchase you make from GlintingEyes (“GlintingEyes,” “we,” “us,” or “our”). By using the Site or placing an order, you agree to these Terms. Please read them carefully — Section 13 contains a binding arbitration agreement and class action waiver that affect your legal rights.
Key Points
- You must be at least 18 years old to place an order.
- Prices are in U.S. dollars, and quantity discounts are applied automatically in your cart.
- You can cancel your order at any time before it ships.
- We offer 30-day returns — even on opened skincare and cosmetics. See our Returns Policy.
- Disputes are resolved through individual arbitration, with a 30-day opt-out (see Section 13).
1. Using Our Site
You must be at least 18 years old, or the age of majority where you live, to place an order on the Site. If you create an account, you are responsible for keeping your login details secure and for all activity under your account.You agree not to:
- Use the Site for any unlawful or fraudulent purpose
- Place orders using false information or a payment method you are not authorized to use
- Interfere with the Site’s security or operation, or attempt to access it by automated means without our permission
- Copy, resell, or commercially exploit any part of the Site without our written consent
2. Products & Product Information
We work to describe and display our products as accurately as possible. Product colors, packaging, and labels may vary slightly from the images shown on the Site.
Our skincare and cosmetic products are intended for external, cosmetic use only. They are not intended to diagnose, treat, cure, or prevent any disease, and nothing on the Site is medical advice. Please read the full ingredient list before use, perform a patch test, and stop using any product that causes irritation. If you have a skin condition, allergies, or are pregnant or nursing, consult a healthcare professional before use.
Individual results vary depending on skin type, routine, and consistent use.
3. Pricing & Payment
All prices are listed in U.S. dollars. Quantity discounts are applied automatically in your cart and shown before you pay. We may change prices, discounts, and promotions at any time, but changes will not affect orders already accepted.
If a product is listed at an incorrect price because of a typographical or system error, we may cancel any order placed at that price and issue a full refund, even after an order confirmation has been sent.
Payments are processed securely by PayPal, including credit/debit card, Apple Pay, and Google Pay payments made through PayPal. By placing an order, you confirm that you are authorized to use the payment method provided and authorize us to charge the total shown at checkout.
4. Orders
Your order is an offer to purchase. We may refuse or cancel any order, or limit quantities, for reasons including suspected fraud, unauthorized or resale activity, product availability, or errors in product or pricing information. If we cancel an order after you have been charged, we will issue a full refund to your original payment method.
5. Order Cancellations
You can cancel your order at any time before it ships. Email [email protected] with your order number as soon as possible, and we will cancel it and issue a full refund to your original payment method. Once an order has shipped, it can no longer be canceled, but you can still return it under our 30-day Returns Policy.
6. Shipping, Returns & Privacy
The following policies are part of these Terms:- Shipping Policy — rates, processing, delivery times, and customs
- Returns Policy — our 30-day returns and refunds
- Privacy Policy — how we collect and use your personal information
7. Reviews & Promotional Content
Customer reviews and testimonials on the Site reflect individual experiences. Individual results vary, and no testimonial guarantees that you will get the same results.
Some content on the Site is promotional or advertorial in nature and is intended to advertise our products. It should not be considered independent editorial content.
If you submit a review, photo, or other content to us, you confirm that it is honest and that you have the right to share it, and you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce it in connection with our business.
8. Intellectual Property
All content on the Site, including text, images, graphics, logos, videos, and design, is owned by GlintingEyes or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any Site content without our prior written permission.
9. Third-Party Links & Services
The Site may contain links to third-party websites and services, such as payment processors and social media platforms. We do not control and are not responsible for their content, policies, or practices. Your use of third-party services is governed by their own terms.
10. Disclaimer of Warranties
To the fullest extent permitted by law, the Site and all products are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be uninterrupted, error-free, or free of viruses. Nothing in these Terms limits any rights you have under applicable consumer protection laws that cannot be waived.
11. Limitation of Liability
To the fullest extent permitted by law, GlintingEyes and its owners, employees, suppliers, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our products. Our total liability for any claim related to an order will not exceed the amount you paid for that order. Some jurisdictions do not allow certain limitations of liability, so some of these limits may not apply to you.
12. Indemnification
You agree to indemnify and hold harmless GlintingEyes and its owners, employees, suppliers, and partners from any claims, losses, damages, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or your misuse of the Site.
13. Dispute Resolution & Binding Arbitration
Please read this section carefully. It affects your legal rights.
Informal resolution first. Before filing any claim, you agree to contact us at [email protected] and describe the issue and the resolution you are seeking. We will work with you in good faith to resolve it informally within 30 days.
Binding individual arbitration. If we cannot resolve a dispute informally, you and GlintingEyes agree that any dispute arising out of or relating to these Terms, the Site, or any purchase will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, instead of in court. The arbitration may be conducted by phone, video, or written submissions, or in person in the county where you live. Payment of filing, administration, and arbitrator fees will be governed by the AAA’s rules. The Federal Arbitration Act governs this agreement to arbitrate.
Exceptions. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek relief in court to stop the infringement of its intellectual property rights.
Class action waiver. You and GlintingEyes agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of class or representative proceeding. If this class action waiver is found unenforceable for a particular dispute, this arbitration section (other than the informal resolution step) will not apply to that dispute.
Your right to opt out. You may opt out of this arbitration agreement by emailing [email protected] within 30 days after you first accept these Terms, with the subject line “Arbitration Opt-Out” and your name and email address. Opting out will not affect any other part of these Terms.
14. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law rules, and by the Federal Arbitration Act with respect to Section 13. For any dispute that is not subject to arbitration, you agree to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.
15. Changes & General Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. The Terms in effect when you place an order apply to that order.
If any part of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce any provision is not a waiver of our right to do so later. These Terms, together with the policies listed in Section 6, are the entire agreement between you and GlintingEyes regarding the Site and your purchases.
Questions About These Terms?
We are happy to help. Reach out any time:
Email: [email protected]
WhatsApp: Message us
Mail: GlintingEyes, 444 Alaska Avenue, Torrance, CA 90503